PROMED is the registered trading name for PRODENT UNLIMITED.

 

Sales

All sales are subject to these terms and conditions and no others shall apply.

 

Prices

Prices quoted in this catalogue are shown inclusive and exclusive of VAT or any other purchase tax duties, levies or charges payable by purchaser which shall be charged at the rate ruling at the day of dispatch, VAT at the current rate will be added to all invoices. PROMED reserves the right to change prices without prior notice, in the event of currency fluctuations and/or manufacturer’s price alterations. PROMED reserves the right to correct clerical errors or omissions in the catalogue.

 

Details and specification

All illustrations in the PROMED Catalogue are non-binding and subject to change in design, form and material. Up to date details can be checked when ordering, to avoid disappointment. Acceptance of the buyer’s purchase order or any part thereof by PROMED shall be signified by dispatch of the goods. If part only of the buyer’s purchase order is accepted, PROMED shall not subsequently be obliged to dispatch any further part thereof. Partial deliveries are permitted and shall be paid separately. In the event that part of an order is not accepted the buyer should submit a new purchase order.

 

Payment

Terms of payment shall be met “in full thirty days after invoice date” . All invoices shall include VAT at the rate then in force and other charges applicable.

When paying by credit card via www.promed.ie , all credit card numbers are encrypted using high security256 bit encryption. Stripe manage the transaction and data, PROMED do not hold any payment information from the transaction.They are not held in clear text on any web site. Promed currently accepts Visa and Mastercard. If you would like another payment method to be provided, please let us know.

 

Shipping

Only available on the Island of Ireland.

PROMED shall pay packing and transport charges for all orders in excess of €300. For orders below €300 goods value, excluding VAT, postal rates only will be charged or a nominal fee of €6.00. Postage will always be charged for stationery printing. For large item delivery please note additional delivery charges may apply.

PROMED shall not be liable for damage or loss of goods in transit or for shortage on delivery unless notice in writing is given to PROMED within 5 days of delivery of the goods.

In the event of non-delivery the customer must inform PROMED within 3 days of the invoice date or advice of dispatch, otherwise no claim will be considered alter this time.

 

Retention of title

The risk in the products passes to the purchaser upon delivery, but legal and beneficial ownership shall remain within PRODENT LTD until full payment has been received or until prior resale, in which case PROMED’s beneficial entitlement shall attach to the proceeds of re-sale or the claim for such proceeds.

PROMED warrants that the goods will be free from defects in workmanship or materials under normal use and service. No liability will be accepted under this warranty unless the buyer notifies PROMED in writing of any defects within 14 days from the date of delivery. PROMED will at its option, replace or repair, free of charge, defective goods or any defective component. Beyond this, we accept no further liability.

 

Warranty

All goods are supplied with the product manufacturer’s warranty. Warranty covers goods supplied by Promed only and does not extend to items belonging to the purchaser, stored or contained therein.

 

Custo med Technical Support Plan

This is a rolling contract and payment is monthly by direct debit (mandate to be completed). 
The contract runs for a minimum of 12 months. 
The contract can be cancelled within a two week cooling off period, in which case any completed work will be invoiced as per standard pricing.
Following this two week period the contract will run continuously and can be cancelled at any time after the first 12 months by giving notice of 30 days in writing. 
Direct debit payments are usually collected between the 12th and 17th of each month. 
*Please note monthly cover fee will be reviewed annually.